By Law you have the right to return your order within 7 working days after the first day of delivery. In order for you to return items they must:
Not have been worn or used
Be in the same condition, in our opinion they were received
Be returned in the original packing.
Personalised items are not included in the 7 day returns unless proved to be faulty.
You must of contact us directly within 7 days of delivery with your full name, order number and reason for wanting to return your items.
Your rights to return the goods to us will not apply if you have disposed of the items you have an issue with or in our opinion you have not taken reasonable care of the goods whilst in your care, not returned in its original packaging or the item has been used or worn.
The item is your responsibility until it reaches us so it is recommended that the order is returned with recorded delivery to ensure safe arrival. All return postage costs will be the responsibility of the purchaser unless the item is found to be faulty.
Return postage costs will not be refunded.
Personalised items of any kind are non refundable or exchangable. these are made to order to your requirements, ordering the wrong sizes is not classed as a fault. All sizes and description should be checked on the website before ordering.
If you need futuher info please do so before ordering your items. Please double check spellings & Logos as we will only print/embroider what has been entered.